Privacy Policy

Tropicana Evansville Hotel Web Sites Terms & Conditions of Use

 

We hope that you enjoy our facilities, entertainment, and our quality customer service. Because we value your patronage and respect your privacy, we are providing you with the Tropicana Evansville Hotel Privacy Policy. The Privacy Policy describes how Personal Information may be used and/or disclosed by Tropicana Evansville in the course of business. Please review the Privacy Policy carefully.

This Privacy Policy applies only to Tropicana Evansville Hotel web sites (www.tropicanaevansville.com and www.lemerigotevansville.com) that post this Privacy Policy.  It does not apply to any other web sites, including other web sites that may be owned, operated, or affiliated with Tropicana Casinos or its subsidiaries. Your access to and use of these sites is subject to the following terms and conditions and all applicable laws.

By accessing and browsing these sites, you accept, without limitation or qualification, these terms and conditions:

 

Types of Information We Collect

Personal Information

“Personal Information” is information through which you can be identified. We collect Personal Information that you provide voluntarily at Tropicana Evansville Hotel Web Sites and Tropicana Evansville Hotel Casino. We also collect Personal Information that you provide voluntarily by e-mail, direct mail, telephone, and other means. Personal Information that we may collect through Tropicana Evansville Hotel Web Sites includes your name, date of birth, postal address, e-mail address, telephone number, fax number, gender, credit card information, gaming activity, and your purchase and reservation information. In addition to the Personal Information listed above, Personal Information that we may collect at Tropicana Evansville Hotel includes driver’s license number and state, social security number, passport information and naturalization information. When you complete a marker play application at the Tropicana Evansville Hotel, we may also collect the name of your firm, your firm’s address and telephone number, your position with the firm, and banking information (including the name and address of your primary and secondary banks along with your account numbers). Some Personal Information described above is considered “Confidential Personal Information.” Confidential Personal Information includes your name associated with one or more of the following: date of birth, credit card information, driver’s license number, state ID card, social security number, passport information and naturalization information.

We may combine Personal Information with other generally or publicly available information to help us identify your preferences or interests. Your Personal Information may also be merged with Personal Information available from other sources, including:

  1. e-mail address or postal address services
  2. credit card verification and credit services; and/or
  3. other resorts, casinos, or properties that are owned, operated, or affiliated with Tropicana Casinos and Resorts or its subsidiaries. 

Non-Personal Information

“Non-Personal Information” is information about you or your activities through which you cannot be personally identified. When you use the Internet, your web browser or client software may transmit certain information to the servers that host the web sites you visit. The information may include the unique number assigned to your server or Internet connection, your geographic location, and your movement within and interaction with the Tropicana Evansville Hotel Web Sites, including what pages you look at and what information you download. When you visit Tropicana Evansville Hotel Web Sites, our servers collect such Non-Personal Information. We use this Non-Personal Information to generate statistics about visitors to Tropicana Evansville Hotel Web Sites. In situations where it is possible to do so, Non-Personal Information may be linked to Personal Information.

 

How We Use The Information We Collect

Marketing Purposes

We may use Personal Information and Non-Personal Information for our own marketing purposes, including notifying you of special promotions, offers and events via direct mail, e-mail, telephone, text messaging, and other means.  We will not permit Confidential Personal Information to be used for marketing purposes. If you do not want your Personal Information used for marketing purposes, you may opt-out of such uses by notifying us.

Non-Marketing Purposes

We may use Personal Information, including Confidential Personal Information, and Non-Personal Information for purposes unrelated to marketing, including:

  1. responding to your inquiries, complaints and other communications
  2. processing and fulfilling reservations and/or purchases and making a record of such reservations and purchases
  3. contacting you for confirmation or customer service after reservations and purchases are made or after you sign up for or participate in certain activities
  4. for statistical or demographic analysis
  5. for tracking reservations and corresponding hotel stays
  6. to help improve Tropicana Evansville Hotel Web Sites and services
  7. to customize your experience at Tropicana Evansville Hotel Web Sites

Opting-out of the use of your Personal Information for marketing purposes will not prevent your Personal Information, including Confidential Personal Information, from being used for non-marketing purposes.

 

How To Opt-Out

If you wish to opt-out of receiving solicitations from Tropicana Evansville, email us at webmaster@tropevansville.com or write to: Tropicana Evansville Hotel, Attn: Privacy Policy, 421 NW Riverside Drive, Evansville, IN 47708

 

Telemarketing

Although you may have registered your telephone number on a Federal or State do not call list, certain exemptions (for example, for communicating with established customers) may allow us to contact you via telephone. However, to ensure our customer’s preferences are honored, we also maintain our own internal “Do Not Call” list.  If you would like to opt-out of receiving telemarketing sales calls from us by adding your telephone number to our internal Do Not Call list, please email us at webmaster@tropevansville.com.

 

Responsible Gaming Program

We believe that gaming should always be handled responsibly. As part of our Responsible Gaming Program, we will not use the Personal Information of members of the Tropicana Evansville Hotel Self-Exclusion Program for any marketing purposes, including direct mail marketing, telemarketing, promotional mail, and player recognition programs.

For millions of people, gambling offers a harmless and entertaining diversion from everyday life. Whether playing bingo or blackjack, these people are participating in a legitimate and time-honored recreational activity by taking a chance on an unpredictable event in the hope of winning.

However, for a small percentage of people, the simple act of placing a bet is a vastly different experience. What seems a moment of elation or excitement for some gamblers is, in reality, a moment of overwhelming compulsion. These people are compulsive gamblers.

Admitting there is a problem is the first step, but it's not the cure. A simple program is available that has been successful with thousands of people suffering from compulsive gambling. If you or anyone you know suffers from a gambling problem, help is only a phone call away!

Gambling Hotline - 1(800) 9 WITH IT
National Council on Compulsive Gambling - 1 (800) 522-4700
Chairperson, Tropicana Evansville Hotel Responsible Gaming - (812) 433-4345

 

Persons Under Age 21

Certain areas of Tropicana Evansville Hotel Web Sites are intended for use only by persons 21 years of age or older. If you are under the age of 21, we ask that you do not access or attempt to access any portions of the Web Sites that are restricted to persons age 21 or older. We reserve the right to verify your age at any time for any reason and may refuse admittance or service to a person who does not have valid age identification at any time.

 

Changes To This Privacy Policy

We reserve the right to revise this Privacy Policy at any time without notice. When this Privacy Policy is revised, the revised Privacy Policy will be available at the Tropicana Evansville Hotel and will be posted on the Tropicana Evansville Hotel Web Sites. You should periodically review the Privacy Policy available at Tropicana Evansville Hotel Casino and the Tropicana Evansville Hotel Web Sites for revisions. You are encouraged to bookmark the Web Sites to check for updates and take or print out copies of the Privacy Policy for your records. Use of a Tropicana Evansville Hotel Web Site after revision of the Privacy Policy signifies your consent to the revised Privacy Policy.

 

Limitation Of Liability And Disclaimer Of Warranty

Your use of these sites is at your own risk. If you are dissatisfied with any of the materials contained in these sites, or with any of these terms and conditions, your sole and exclusive remedy is to discontinue accessing and using these sites. Tropicana Evansville Hotel assumes no responsibility and shall not be liable for the accuracy, completeness, timeliness, reliability, relevance or usefulness of any of the materials contained on these sites. Tropicana Evansville Hotel also assumes no responsibility and is not liable for any damages to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in these sites or your downloading of any materials from these sites. You assume the entire risk as to the use of these sites and the material they contain.

 

Indemnification

You agree to immediately notify Tropicana Evansville Hotel of and to indemnify and to hold Tropicana Evansville Hotel harmless from any and all claims (including reasonable attorneys' fees and costs) resulting from: (i) your acts, omissions, or representations in any way related to these terms and conditions; (ii) your access to, and use of, these sites; or (iii) any information or services you receive through these sites. You shall use your best efforts to cooperate with us in the defense of any claim. Tropicana Evansville Hotel reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

If you have any questions regarding this Privacy Policy, please contact us at webmaster@tropevansville.com.